What You Need to Know and How it Can Impact Your Practice
Around 1 in 4 people in the U.S. lives with a disability, making website accessibility more important than ever. To meet this need, there are a number of accessibility solutions available to businesses to ensure websites are readable and usable for all.
Web accessibility, however, is also a matter of compliance. The Department of Justice recently reaffirmed and clarified their 2018 ruling that websites are places of public accommodation and subject to the ADA's requirements of general non-discrimination and effective communication. Today, most businesses follow the Web Content Accessibility Guidelines (WCAG) to meet these standards and stay compliant.
With rising awareness of ADA requirements, web accessibility lawsuits have surged in recent years.
Medical practices and businesses with inaccessible websites could be at risk of receiving demand letters, facing costly lawsuits, and dealing with settlements. By keeping websites accessible, businesses can avoid legal troubles and ensure they're inclusive to all potential customers.